Deliver exceptional customer service in multiple languages across channels with a Kayako-powered help desk.

IT & Compliance

Build meaningful customer relationships with a modern help desk

Kayako is a cloud-based help desk that comes with powerful out-of-the-box functionality. With Kayako, customer service teams can easily manage requests and conversations over any channel, including live chat, email, Facebook, and Twitter, to support their customers, boost loyalty, and deliver a differentiated experience.

Shared inbox for customer conversations

Boost productivity with a shared inbox that makes it simple to support your customers.

Customer self-help knowledge base

Help customers help themselves with a 24×7 robust self-help knowledge base.

Built for modern businesses

Bring real-time customer activity from all your apps into Kayako for true context and faster, more helpful support.

Proven across industries

Customers like GE, Peugeot, SEGA, FedEx and more trust Kayako to power their customer support teams.

Activate your Unlimited benefits:

Your subscription includes every Aurea product, plus onboarding to get started.

Meet Worx, your new customer hub

AureaWorks is now Worx, a personal, centralized, modern community experience.