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Your concierge to unlimited opportunity.

The Aurea Professional Services team ensures that you get the most from your Aurea investment, delivering the strategic insights and hands-on assistance that drive continuous improvement and value.

Experience. Expertise. Results.

We start by working with you to create a roadmap with a multi-year view of adoption targets, solutions deployed, and most importantly, value delivered. In addition, our managed services program offers a predictable and outcome-based cost model, so you’re never hit with surprises.

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Your Business Value Assessment.

Our Aurea software library experts begin every engagement with a Business Value Assessment, designed to inform your strategic roadmap. The Assessment consists of three pillars, which work together to facilitate maximum adoption of the products in the library and the people who use them.

User Adoption Insight

  • Use case-specific adoption metrics, including current performance and future targets
  • Trend analysis
  • Industry benchmarking
  • Customized strategy to improve adoption

Technical Insight

  • Analysis of feature and functionality usage and opportunity
  • Insight into “are the right features used” and “are the features used right”

The Software Library Adoption Insight

  • Recommendations for additional Aurea products from the software library to help meet business goals
  • Assessment of integration opportunities
  • Strategy for how to add products and evolve your stack efficiently and impactfully

"The Aurea PS team is exceptional. When we upgraded to the latest version, the migration was easy, communication was great, and the whole process was very successful. Plus, adoption has been through the roof and our users love the product."
VP, IT Operations
Fortune 500 Medical Manufacturing company