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New Orleans – Agenda

Day 1 Tuesday 4th December

3:00–5:00 PM — Opening Keynote

Ben Casnocha, Award-winning Entrepreneur, Author, and Executive, Allied Talent

The Start-Up of You: Transform Your Work and Career with Entrepreneurial Thinking
The career escalator is jammed at every level. Global competition for jobs is fierce. The employer-employee pact is over and traditional job security is a thing of the past. In a keynote based on his #1 New York Times bestselling book, Ben presents a blueprint for how to thrive in this new economic landscape. The key: move up that jammed escalator by running your career like it’s a start-up business: a living, breathing, growing start-up of you.

In this keynote, you will learn the Silicon Valley strategies that will make you more effective at your current job and jump-start your career for the long term.

Scott Brighton, CEO, Aurea

Our Vision for Aurea & Jive
What does the future hold for Jive and Aurea? CEO Scott Brighton will share key learnings, observations and his vision for Jive. He’ll introduce Jive’s new groundbreaking direction and powerful graph technology, which will transform the platform into one that’s 100% focused on connecting and empowering an organization’s most important asset – its people.

5:00–9:00 PM — Reception and Networking Dinner

Reception and Networking Dinner

Day 2 Wednesday 5th December

8:00–9:00 AM — Breakfast

Breakfast

9:00–9:45 AM — Keynote

Brad Bebee, Principal Product Manager, Amazon Neptune

It’s all about the relationships — maximizing your network to increase productivity
Putting data into context, relating it to other information, enables us to answer new questions. We can understand not only what something is, but how it is connected to other things: “Is there another team in the organization that has considered this problem?”, “How will this change impact others?”, or “What departments depend on this that I don’t know about?” Understanding these relationships creates new opportunities and enables business transformation by connecting data in new ways; insights are revealed by connecting the unconnected — crossing silos and traditional organizational boundaries. Graph technologies enable you to store and navigate these links at scale. Learn how businesses are using graphs to power innovation by processing the relationships in their data and putting it into production with a fully managed solution.

Meghan Mehrens, Employee Engagement, Citibank
Pierce Currid, Development Manager, Citibank

Building a Culture of Collaboration
How do you align a hundred thousand person organization? How do you engage employees and connect them with each other in different offices all around the world? And just as importantly how to bring different employee-centric solutions together to drive a culture of collaboration? In this keynote, Meghan and Pierce will explore what CITI has done to deliver on this promise.

10:00–12:00 PM — Morning Breakout Sessions

Employee Engagement view full track details

Engaged employees are key to the success of any organization – and the right tools are key to employee engagement. Learn how our expert customers use Jive to drive advanced engagement techniques, turn employees into collaborators, boost executive engagement, and reinvigorate mature communities to increase employee engagement. This track is primarily targeted at corporate communicators, HR professionals, program managers and community managers.

10 AM – 10:45 AM
Shai Sagi, SVP, Product Management, Aurea
People Network – The Secret Force Driving Employee Engagement
11 AM – 11:45 AM
Adib Abrahim, Director, Digital and Creative Communications, American Airlines
Engaging team members where they are
Digital Workplace view full track details

Employees face a myriad of tools in their daily work life, but often there’s nothing to connect the dots. Hear how Jive customers and partners are integrating tools and platforms with Jive to create a dynamic digital workplace. You’ll get best practices and lessons learned for building your own central hub and advancing digital maturity at your organization. This track is targeted at program managers, IT and HR professionals.

10 AM – 10:45 AM
Sajneet Sodhi, Program IT Director, Digital Workplace Solutions, Royal Bank of Canada
Aaron Kim, Sr. Director, Digital Workplace Solutions, Royal Bank of Canada
Innovative strategies to extend your community that drive unprecedented value at Royal Bank of Canada.
11 AM – 11:45 AM
Shai Sagi, SVP, Product Management, Aurea
Jive’s Intelligent Workplace – An Exclusive Look at Product Innovation & Roadmap
Bootcamp view full track details

Launching a new community is never easy, but with the right skills and strategies, you can hit the ground running. At Jive Boot Camp, you’ll get the knowledge you need to bring your community through strategic planning, value proposition, and practical use cases such as corporate communication, human resources and cross-functional collaboration. Sessions are focused on learning real-world skills that you can put into practice immediately. Jive Boot Camp is perfect for community managers who are new to Jive, or experienced community managers looking to learn more about the launch process.

10 AM – 10:45 AM
Rachel Happe, Co-Founder & Principal, The Community Roundtable
Making the Case: The Business of Community
11 AM – 11:45 AM
Claire Fletcher, Founder & Principal, Splendid Consulting
Building Your HR Hub on Jive: Tips, Tricks, Dos & Don’ts

12:00–1:00 PM — Lunch in the Aurea Showcase

Lunch in the Aurea Showcase

1:00–4:00 PM — Afternoon Breakout Sessions

Employee Engagement view full track details

Engaged employees are key to the success of any organization – and the right tools are key to employee engagement. Learn how our expert customers use Jive to drive advanced engagement techniques, turn employees into collaborators, boost executive engagement, and reinvigorate mature communities to increase employee engagement. This track is primarily targeted at corporate communicators, HR professionals, program managers and community managers.

1 PM- 1:45 PM
Jennifer Villanueva, Vice President, Corporate Communications, Morgan Stanley
Fayaz Lalani, Associate, Morgan Stanley
Mary Desmond, Jive Strategist and Community Manager, Morgan Stanley
Sparking Culture and Igniting Engagement – Best Practices on Building a Powerful Community
2 PM – 2:45 PM
Keeley Sorokti, Community and KM Strategist, Commvault
Mary Ann Garwood, Sales Community and Content Manager, Commvault
IA before AI: How to go beyond search to build a knowledge hub
3 PM – 3:45 PM
Meghan Mehrens, Employee Engagement, Citibank
Pierce Currid, Development Manager, Citibank
Wendy Freitag, Community Manager, FICO
Josh Longyear, Business Communications Manager, San Manuel Band of Mission Indians
Putting The Puzzle Together: Methods for Keeping Jive Thriving and Employees Engaged
Digital Workplace view full track details

Employees face a myriad of tools in their daily work life, but often there’s nothing to connect the dots. Hear how Jive customers and partners are integrating tools and platforms with Jive to create a dynamic digital workplace. You’ll get best practices and lessons learned for building your own central hub and advancing digital maturity at your organization. This track is targeted at program managers, IT and HR professionals.

1 PM- 1:45 PM
Ellen Anderson, Senior Director of Digital Communications, Thomson Reuters
Leveraging your Jive platform to drive business agility and carry an organization during times of change.
2 PM – 2:45 PM
Jakkii Musgrave, Senior Consultant, Ripple Effect Group
From me to we: supporting change and transformation with community in the digital workplace
3 PM – 3:45 PM
Julia Scherbina, VP of Consulting, ANROM Social Business
Anna Kravets, CEO, ANROM Social Business
Against the odds: A flourishing community in a highly competitive and culturally diverse environment.
Bootcamp view full track details

Launching a new community is never easy, but with the right skills and strategies, you can hit the ground running. At Jive Boot Camp, you’ll get the knowledge you need to bring your community through strategic planning, value proposition, and practical use cases such as corporate communication, human resources and cross-functional collaboration. Sessions are focused on learning real-world skills that you can put into practice immediately. Jive Boot Camp is perfect for community managers who are new to Jive, or experienced community managers looking to learn more about the launch process.

1 PM- 1:45 PM
Stacy Washington, Project Manager and Program Lead, U.S. Department of Veterans Affairs
Sarah O’Meara, Community Manager, DCG Communications
Enhance Cross-Functional Collaboration with a Strong Foundation
2 PM – 2:45 PM
Mary Desmond, Jive Strategist and Community Manager, Morgan Stanley
Crowd Sourcing Employee Generated Content for Corporate Communications
3 PM – 3:45 PM
Tracy Maurer, Global Community Manager, Commvault
Strategies for Gaining and Maintaining Adoption

4:00–5:00 PM — Closing in the Aurea Showcase

Closing in the Aurea Showcase

Agenda by Track

Employee Engagement Track

Time Speaker Presentation
10 AM – 10:45 AM
Shai Sagi
SVP, Product Management, Aurea
People Network – The Secret Force Driving Employee Engagement

Work used to be a lot simpler. Employees were often together in a single physical location. They knew the people they worked with and how to reach them. Today, organizations are becoming more decentralized, more global and virtual. More people are mobile, and many are choosing their own devices and software. In a time of digital crowding, PeopleGraph technology will fundamentally change how employees engage at work. Attend this session to learn how Jive’s innovative approach will streamline the way individuals collaborate, expedite how people find information and locate experts, and fuel an unprecedented level of employee engagement and productivity – deeply rooted in the people network.

11 AM – 11:45 AM
Adib Abrahim
Director, Digital and Creative Communications, American Airlines
Engaging team members where they are

The majority of American Airlines’ team members are “untethered”, making connecting and communicating with them a challenge. The airline has been on a post-merger journey to bring together two cultures and ensure that all team members have current, up-to-date and always accessible information. Learn more about how American has used the Jive platform to improve the team member experience, promote a transparent culture, and increase engagement with company news and corporate objectives.

1 PM – 1:45 PM
Jennifer Villanueva
Vice President, Corporate Communications, Morgan Stanley

Fayaz Lalani
Associate, Morgan Stanley

Mary Desmond
Jive Strategist and Community Manager, Morgan Stanley
Sparking Culture and Igniting Engagement – Best Practices on Building a Powerful Community

At Morgan Stanley, Jive is an integral element of the communications and social collaboration toolset. Communications teams use Jive for engaging employee audiences on global campaigns and initiatives, and facilitating leadership visibility and interaction with employee groups. Learn about the techniques used for campaigns such as Giving Back, Diversity & Inclusion, and Ask me Anything sessions with execs.

2 PM – 2:45 PM
Keeley Sorokti
Community and KM Strategist, Commvault

Mary Ann Garwood
Sales Community and Content Manager, Commvault
IA before AI: How to go beyond search to build a knowledge hub

If you make it easy for employees to find key content, they can spend more time selling, supporting customers, and building new products and less time going down the search rabbit hole. Keeley and Mary Ann share their strategies for working with SMEs and content owners to make their content easy to find and absorb. Their content creation, organization, curation, review, and archiving practices help content authors and space owners be more engaged and aware of what is happening across the business and also reduces frustration for employees who often struggle with finding what they need.

3 PM – 3:45 PM
Meghan Mehrens
Employee Engagement, Citibank

Pierce Currid
Development Manager, Citibank

Wendy Freitag
Community Manager, FICO

Josh Longyear
Business Communications Manager, San Manuel Band of Mission Indians
Putting The Puzzle Together: Methods for Keeping Jive Thriving and Employees Engaged

An immersive and honest dialogue amongst community leaders of all size Jive communities, focusing on Employee Engagement. During this session, you’ll hear directly from Citibank, FICO and the San Manuel Band of Mission Indians as they collaboratively discuss the puzzle pieces of community management as it relates to motivating their user base to interact and engage with the community, including measuring the community’s impact and how engagement in Jive leads to overall improved employee engagement with the company.

Digital Workplace Track

Time Speaker Presentation
10 AM – 10:45 AM
Sajneet Sodhi
Program IT Director, Digital Workplace Solutions, Royal Bank of Canada

Aaron Kim
Sr. Director, Digital Workplace Solutions, Royal Bank of Canada
Innovative strategies to extend your community that drive unprecedented value at Royal Bank of Canada.

Recipient of the prestigious Digital Leader of the Year award by Digital Workplace Group (DWG) and CMSWire, Royal Bank of Canada, shares their successful approach of continuously evolving RBC Connect (Jive), through new use cases and extensions to engage 63,000 active users and their ever-changing needs, while delivering on key business objectives. This sessions will leave you inspired by RBC’s community extension strategy to include employee peer recognition, advanced ideation, social learning and chat bots – resulting in unprecedented adoption and engagement rates and making RBC Connect one of the most valuable platforms within the organization.

11 AM – 11:45 AM
Shai Sagi
SVP, Product Management, Aurea
Jive’s Intelligent Workplace – An Exclusive Look at Product Innovation & Roadmap

Today’s digital workplace is fueled by 20 years of nurturing collaboration, knowledge sharing and content creation, leaving employees feeling more overwhelmed than ever before by the nearly infinite content and plethora of tools at their disposal. Attend this session for an exclusive look into Jive’s product innovation roadmap featuring semantic search, people and expertise discovery, and mobile digital diary. Learn how these innovations are shaping the intelligent workplace of tomorrow – and how they play an essential role in your digital workplace strategy.

1 PM – 1:45 PM
Ellen Anderson
Senior Director of Digital Communications, Thomson Reuters
Leveraging your Jive platform to drive business agility and carry an organization during times of change.

Change is inevitable and vital to establishing and maintaining a sustainable competitive advantage. In 2018, Thomson Reuters underwent an organizational transformation unlike any other in its history, requiring company-wide alignment among 50,000 employees. Attend this session to learn about the strategies behind how Thomson Reuters leveraged configurability and flexibility of Jive to drive business agility, lessons learned along the way, and how you can leverage the platform to support your organization during times of change.

2 PM – 2:45 PM
Jakkii Musgrave
Senior Consultant, Ripple Effect Group
From me to we: supporting change and transformation with community in the digital workplace

With so much focus on digital workplace technology, we have continued to overlook the fundamental element in the digital workplace – the people. And it’s becoming more evident: research consistently shows current digital workplace priorities for organizations are dominated by non-technology, people-related issues. Organizations are now playing catch-up, struggling to address challenges like culture, change and the employee experience. Openness, transparency, sharing and collaboration are fundamental in the digital workplace, but does your organization’s culture support these behaviors?

Whatever the supporting toolset, the digital workplace is about enabling and empowering people to be effective by creating the conditions for engagement and connecting people to information, knowledge and each other through strategic and effective community management.

3 PM – 3:45 PM
Julia Scherbina
VP of Consulting, ANROM Social Business

Anna Kravets
CEO, ANROM Social Business
Against the odds: A flourishing community in a highly competitive and culturally diverse environment.

VEON, the 6th largest mobile network operator in the world, overcame obstacles of cultural diversity, competing tools and business priorities, to relaunch and create a thriving Jive community across 7 countries. Attend this session to uncover specific strategies around nurturing collaboration among multi-language employees, co-existence with other collaboration technologies, and building executive support to advance your digital workplace.

Bootcamp Track

Time Speaker Presentation
10 AM – 10:45 AM
Rachel Happe
Co-Founder & Principal, The Community Roundtable
Making the Case: The Business of Community

What is the value of your community initiative and how do you communicate that succinctly to stakeholders? Communities are playing an increasingly strategic role in innovation, organizational change, learning, knowledge management, support and marketing – and impacting every part of the organization. Yet community dynamics, business models and management are still poorly understood.

This session will include:

  • Findings from the 2018 State of Community Management showing the impact and value of communities.
  • Why investment in community management is a strategic imperative.
  • How to build a community business case including a strategy, ROI projection, and roadmap.
  • Best practices and cases studies of how to build a community program.
11 AM – 11:45 AM
Claire Fletcher
Founder & Principal, Splendid Consulting
Building Your HR Hub on Jive: Tips, Tricks, Dos & Don’ts

Setting up an HR hub or site on Jive is one of the most commonly requested use cases. Join Claire Fletcher to find out the questions you need to answer with your HR team before you begin building your HR site, how to overcome common challenges, and tips and tricks that will help you create an efficient and engaging HR site that will answer your employee’s questions and help them find the information they need.

1 PM – 1:45 PM
Stacy Washington
Project Manager and Program Lead, U.S. Department of Veterans Affairs

Sarah O’Meara
Community Manager, DCG Communications
Enhance Cross-Functional Collaboration with a Strong Foundation

Change is hard. Cross-collaboration upsets normal routine, requires learning new tools and adapting to other work styles. You can overcome these obstacles and streamline adoption with a strong foundation and clear expectations, whether you’re launching a new project or revamping a current one. Join the US Department of Veterans Affairs to start building your tailored framework and training plan while learning new ways to utilize Jive features for your cross-collaboration efforts.

2 PM – 2:45 PM
Mary Desmond
Jive Strategist and Community Manager, Morgan Stanley
Crowd Sourcing Employee Generated Content for Corporate Communications

Does your corporate communication content strategy include crowd-sourcing employee generated content? With well defined messaging and curation framework, you can turn your entire organization to content contributors. Learn from the Morgan Stanley highly engaged community to effectively curate topical content from diverse groups of employees.

In this session you will learn:

  • How to get employees excited about contributing
  • Ensuring quality content
  • Create your own crowd sourcing campaign
3 PM – 3:45 PM
Tracy Maurer
Global Community Manager, Commvault

Keeley Sorokti
Community and KM Strategist, Commvault
Strategies for Gaining and Maintaining Adoption

You’ve launched your community, now what? Join Commvault to learn three core strategies for ensuring strong adoption that lasts over time. Make your community sticky by embedding it in how your employees work, by planning smart communications, and by giving your people the knowledge and the skills to make the most of Jive every single day.